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Position Descriptions
Home Care Careers
CASE MANAGERS-RN
The RN Case Manager works with a team of health care professionals to
implement and coordinate all physician-ordered client home care services
provided through the agency. Working with the client, family and physician,
the Case Manager develops a plan of care that meets professional nursing
or medical standards and complies with state and federal regulations.
Typically, the Case Manager working full-time will supervise care for
clients who may live in a number of settings including their own home,
group home, or assisted living facility.
Qualifications:
Our Case Managers are graduates of accredited schools of nursing and
must be licensed in the state in which they work as a registered nurse.
Our Case Managers must have a minimum of one year of nursing experience,
preferably in home health care or public health services. The nurse should
demonstrate good oral and written communication skills, be well organized,
and have the ability to prioritize job demands.
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CLINICAL TRAINER
Our Clinical Trainer works in the community to provide training to corporations,
health care agencies, or special interest groups. Seminars include CPR,
First Aid, Medication Administration, and other requested programs.
Qualifications:
Trainers must have extensive medical/training experience. Instructors
in CPR, First Aid, and Medication Administration are certified or licensed
in the state in which they teach.
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HOME HEALTH AIDE
Our Home Health Aides follow an individualized plan of care to deliver
medically necessary home care services to our clients under the supervision
of the Case Manager. Typical services include helping clients with the
activities of daily living, such as skin care, personal hygiene, lifting,
turning, and positioning, assisting with self-administration of medications,
bowel and bladder care, and food and dietary activities. As a home health
aide, you will work with all age groups in a variety of settings that
may include the client's home, assisted living facility, school, or day
care facility. This is an hourly position scheduled with the client's
needs in mind.
Qualifications:
Our Home Health Aides must be at least 18 years of age (or if 16-18 years
old, you must have participated in a related school-based job-training
program or completed a certified home health aide competency evaluation).
All home health aides must pass a competency test that meets Medicare
guidelines and agency policies for home health aides.
This job requires a caring and compassionate person who has the maturity
to assume the responsibilities that this position demands. A genuine concern
for the sick or otherwise disabled, the ability to follow written as well
as oral directions, and excellent oral and written communication skills
are needed.
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HOMEMAKER
Our homemaker services are designed to help our clients live independently
in their own homes. As a homemaker, you will play an integral role in
providing that support. The Homemaker follows an individualized plan of
care to deliver simple household tasks. These chores may include laundry,
light housekeeping such as vacuuming and dusting as well as meal preparation
and clean up. Our homemakers work on an hourly basis with a flexible schedule.
Qualifications:
Our homemakers are high school graduates or possess GED certificates.
Homemakers must successfully complete a training program that follows
our policies and procedures.
This job requires a caring and compassionate person who has the maturity
to assume the responsibilities that this position demands. A genuine concern
for the sick or otherwise disabled, the ability to follow written as well
as oral directions, and excellent oral and written communication skills
are needed.
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LICENSED PRACTICAL NURSE
Our LPN plays an essential role in the nursing care we provide and is
a natural addition to the client's existing support system of friends,
neighbors, and family. Nursing care is typically provided at home but
can be delivered wherever it is most convenient for the patient including
work, school, or other settings. As a Licensed Practical Nurse you will
work closely with our Case Managers and Nursing Supervisor (following
the individual's plan of care) to provide skilled services to clients
of all ages. The nurse assesses and monitors the client's condition and
reports significant changes in the client's medical condition. Assisting
clients and their families with daily cares and providing technical support
by monitoring the use and effectiveness of medical equipment is an important
aspect of the job.
Qualifications:
Our Licensed Practical Nurses are graduates of accredited schools of
nursing and are licensed by the state in which they work. One year of
nursing experience in home health care or public health services is preferred.
The nurse must be physically capable of delivering client cares and must
possess good oral, written and interpersonal communication skills.
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OCCUPATIONAL THERAPIST
The Occupational Therapist works with the Nurse Case Manager and Director
of Nursing or Operations Manager to assess the client's needs and to develop a care plan that
includes a therapy program tailored to the individual client. The OT trains
and evaluates the aides to make sure that therapies meet professional
standards and supervises and modifies the program as the client's condition
changes.
Qualifications:
Our Occupational Therapists are graduates of accredited schools of occupational
therapy and are licensed in the state in which they work. They must have
a minimum of one year of previous experience as an occupational therapist,
preferably in home health care. The individual must be physically capable
of meeting the demands of the position and must have good oral, written
and interpersonal communication skills, as well as demonstrate excellent
organizational and time management skills.
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PERSONAL CARE ATTENDANT/PERSONAL CARE WORKER
The Personal Care Attendant/Home Care Aide/Personal Care Worker provides
hours of daily assistance to people in their home, school, workplace,
or other community settings. These patients may have a mental and/or physical
disability and range in age from infants to adults. The personal care
worker helps with various daily living activities including assisting
with and teaching new techniques for personal grooming, planning and making
meals, verbal reminders for daily routines, supervision, and socializing
with family, friends, neighbors, and co-workers. Our personal care attendant
works under the supervision of a registered nurse.
Qualifications:
Our personal care workers must be at least 18 years of age (or if 16-18
years old, you must have participated in a related school-based job-training
program or completed a certified home health aide competency evaluation).
This job requires a caring and compassionate person who has the maturity
to assume the responsibilities that this position demands. A genuine concern
for the sick or otherwise disabled, the ability to follow written as well
as oral directions, and excellent oral and written communication skills
are needed.
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PHYSICAL THERAPIST
As a Physical Therapist for REM Health, you will work with a variety
of clients developing and implementing an individualized plan of care.
Through frequent contact with the R.N. Case Manager and the Director of
Nursing or Operations Manager, you will ensure that all care is coordinated and that home health
aides are oriented, trained, and supervised so that therapies are delivered
appropriately. You will modify the plan of care as the client's condition
changes.
Qualifications:
Our Physical Therapists are graduates of accredited schools of physical
therapy and are licensed in the state in which they work. The physical
therapist has a minimum of one year of experience as a physical therapist,
preferably in home health care. You must be capable of performing the
physical demands of the position, have good oral, written and interpersonal
communication skills, as well as demonstrate good organizational and time
management skills.
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PRIVATE DUTY NURSE-RN/LPN
The Private Duty Nurse works with medically fragile clients of all ages,
many of whom require 24-hour nursing care. Some of these clients use advanced
medical equipment to sustain their quality of life or assist in the recovery
process. As a private duty nurse, you will work with the Case Manager
to implement a plan of care designed for that individual and use your
professional skills and judgment to assess and monitor the client's progress.
You will work closely with the client and family providing in-home support
and instruction on how to help the client reach their maximum potential.
Accurate, complete documentation and reporting of the client's medical
status is an important aspect of this position. This is a challenging
and rewarding position where you can make full use of your knowledge and
abilities.
Qualifications:
Our nurses are graduates of accredited schools of nursing and are licensed
in the state in which they work as a registered nurse or licensed practical
nurse. One year of nursing experience in home health care or public health
services is preferred. The RN/LPN must be physically capable of delivering
client cares and should possess good oral, written and interpersonal communication
skills.
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REGISTERED NURSE
Our Registered Nurses work in administrative positions as well as in
the field as Case Managers, Private Duty Nurses, Nurse Consultants, and
Clinical Trainers. As a registered nurse you will have the opportunity
to work with clients with diverse needs whose ages range from infants
to seniors. For a more detailed description, refer to the specific job
title (i.e. Case Manager, Private Duty Nurse, Nurse Consultant, Clinical
Trainer).
Qualifications:
Our registered nurses are graduates of accredited schools of nursing
and must be licensed in the state in which they work. Registered nurses
must have a minimum of one year of nursing experience, preferably in home
health care or public health services. The nurse must demonstrate good
oral and written communication skills, be well organized, and have the
ability to prioritize job demands.
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RESPIRATORY CARE PRACTITIONER/RESPIRATORY THERAPIST
As a respiratory care practitioner/respiratory therapist in the home
care field, you will work primarily with children and their families and
with the senior population. Your knowledge and expertise will be applied
to teach important skills to clients whose respiratory systems are severely
compromised. Working with the physician and case manager to assess and
develop a specialized plan of care, you will help each patient reach his
optimum potential. Providing support to clients dealing with asthma, cystic
fibrosis, emphysema, COPD, and neuromuscular diseases is an important
aspect of this position.
Qualifications:
Respiratory Care Practitioners/Respiratory Therapists are graduates of
accredited schools of respiratory therapy and licensed in the state where
they work. A minimum of one-year experience in respiratory therapy, preferably
in home health care, is required. The individual must be capable of performing
the physical demands of the position and possess good oral, written and
interpersonal communication skills as well as demonstrate good organizational
and time management skills.
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SPEECH THERAPIST
Our speech therapists work closely with our clients in the home environment,
many times providing rehabilitative therapy after stroke or surgery. The Speech
Therapist works with the case manager and physician to develop and implement
an individual plan of care for each client.
Qualifications:
Our Speech Therapists are graduates of accredited schools of speech therapy
and are licensed in the state where they work. A minimum of one year of
experience as a speech therapist, preferably in home health care is required.
The individual should possess good oral, written and interpersonal communication
skills as well as good organizational and time management skills.
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Administrative Careers
ACCOUNTING AND INFORMATION SERVICES MANAGER
The Accounting and Information Services Manager is responsible for overseeing
the processes for accounts receivable and interfacing with corporate staff
to transfer data. Maintenance of the computer software systems and developing
information systems to manage business operations is a major aspect of
this position.
Qualifications:
The Accounting and Information Services Manager must hold a Bachelor's
Degree in Accounting or other business related field with a two-year degree
in computers (or comparable work skills with computer systems). We also
require previous experience in health service administration and two years'
supervisory experience.
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DIRECTOR OF NURSING
The Director of Nursing ensures that the agency meets all applicable
state and federal regulations. Administrative functions include clinical
practices, supervision of clinical and staffing personnel, and resource
management. Our Director of Nursing works under the direction of the State
Director/Administrator to insure effective and efficient operations.
Qualifications:
Our Director of Nursing is a registered nurse or an individual with training
and experience in health service administration with at least one year
of supervisory or administrative experience in home health care or related
health programs. A bachelor's degree in nursing is preferred or extensive
industry experience may be substituted for a bachelor's degree. The individual
should possess good oral, written and interpersonal communication skills
as well as good organizational and time management skills.
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DIRECTOR OF NURSING BRANCH MANAGER
The Director of Nursing Branch Manager oversees the operation of the
branch office guaranteeing that the agency meets all applicable state
and federal regulations. Administrative functions include clinical practices,
supervision of branch personnel, and resource management. Our Director
of Nursing Branch Manager works under the direction of the State Director/Administrator
to insure effective and efficient operations.
Qualifications:
Our DON Branch Manager is a registered nurse or an individual with training
and experience in health service administration with at least one year
of supervisory or administrative experience in home health care or related
health programs. A bachelor's degree in nursing is preferred or extensive
industry experience may be substituted for a bachelor's degree. The individual
should possess good oral, written and interpersonal communication skills
as well as good organizational and time management skills.
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DIRECTOR OF NURSE CONSULTING
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DIRECTOR OF PROGRAM DEVELOPMENT
Our Director of Program Development works in the community to promote REM Health and its services. The focus of the job is fostering good will,name recognition, and adding new referral sources. Developing and implementing new plans to attract and retain quality employees are additional job responsibilities.
A "team player" approach to solving problems and innovative marketing strategies are important in this job.
Qualifications:
The Director of Program Development must have a Bachelor of Arts or Science degree in marketing, social work, home economics or a related field, a registered nurse, or a licensed practical nurse. Other experience in health care or related fields and an understanding of the home care market may be substituted for educational requirements. The individual should possess good oral, written and interpersonal communication skills as well as good organizational and time management skills. The Director of Program Development travels throughout the community and must have a valid driver's license
and reliable transportation.
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HUMAN RESOURCE MANAGER
The Human Resource Manager is responsible for the operation of all aspects of Human Resource functions. Human Resource responsibilities include recruiting, hiring, and orienting the agency's unlicensed personnel, managing employee benefits, and maintaining employee records. Accurate, complete, and confidential maintenance of employee records that comply with state and federal employment regulations and the generation of employment reports and statistics are important functions of this position. The Human Resource manager serves as a resource for the agency and its employees in the resolution of employee issues.
Qualifications:
Our Human Resource Manager must have a two-year degree in human resource
management (or a related field) with at least one year of previous experience
as a HR generalist or extensive management and supervisory experience in a related field. A four-year degree with previous experience
in home health care is preferred. Excellent written and oral communications
skills as well as strong interpersonal and organizational skills are essential.
Experience in word processing and database software is desired. Extensive
experience may substitute for educational requirements.
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EXECUTIVE DIRECTOR
The Executive Director oversees the management and operating systems for
all REM Health branches, provides leadership, and identifies company goals
ensuring that all procedures are uniform, effective, and efficient. The
Executive Director develops and manages the budget, assures that all branches
meet state, local, and federal regulations, and provides guidance in program
development for all sites. Encouraging a team approach to developing agency
policies and procedures is important.
Qualifications:
The Executive Director must be a licensed physician, registered nurse,
or an individual with training and experience in health service administration
with at least two years of supervisory or administrative experience in
home health care or related health program. The National Director must
hold a bachelor degree in a field related to health care or business with
a master's degree preferred in business administration or public health.
Extensive industry experience may be submitted for an advanced degree.
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OPERATIONS MANAGER
The Operations Manager is responsible for planning, directing, and coordinating clinical processes and systems. This includes assuring that clinical services meet all governmental regulations. Administrative functions include clinical practices and supervision of clinical and staffing personnel. Marketing plays an important role in this position since the Operations Manager is responsible for program development within the community and the promotion of services to other organizations. The Operations Manager reports to the State Director/Administrator.
Qualifications:
Our Operations Manager must be a graduate of an accredited school of nursing and licensed as a registered nurse with two years of professional nursing experience. An Associate's Degree in Business, Marketing, or Finance is required with a Bachelor's Degree preferred. The Operations Manager must have a diversified clinical background with at least two years supervisory and/or administrative experience in a medical setting, preferably home health care or public health services.
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PAYROLL MANAGER
The Payroll Manager is responsible for the operation of all aspects of the payroll functions. Payroll responsibilities consist of all payroll processes including timecard entry, deductions, tax reporting, and check generation, as well as maintaining wage tables and payroll database information. Responding to inquiries concerning reimbursement issues and offering guidance to all branch offices in data entry training and payroll policy changes as well as working with the staff to problem solve payroll matters are important functions of this job. Accurate, complete, and confidential maintenance of employee records that comply with state and federal employment regulations and generation of employment reports and statistics are important functions of this position.
Qualifications:
Our Payroll Manager must have a two-year degree in a business-related field and/or at least one year of previous supervisory experience. The Payroll Manager must be a highly organized individual with a knowledge of payroll, wage, and labor guidelines, and possess strong oral as well as interpersonal communication skills. Experience in word processing and databased software is desired. Extensive experience may substitute for educational
requirements.
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STATE DIRECTOR/ADMINISTRATOR
The State Director/Administrator oversees the operation of all offices
within the state including compliance with local, state and federal regulations,
human resource management, financial management, contract development,
promotion of services and policy and procedure development and implementation.
Encouraging a team approach to developing agency policies and procedures
is important in this position.
Qualifications:
The State Director/Administrator must be a licensed physician, registered
nurse, or an individual with training and experience in health service
administration with at least two years of supervisory or administrative
experience in home health care or related health program. In addition,
a bachelor's degree in a field related to health care or business with
a master's degree in business administration or public health is preferred.
Extensive industry experience may be submitted for an advanced degree.
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Administrative Support Careers
ADMINISTRATIVE ASSISTANT
Our Administrative Assistant provides support to our management staff
to assure effective delivery of services. Primary job responsibilities
include record maintenance, design and development of promotional literature,
correspondence, newsletters, and distribution of information among all
offices. As an Administrative Assistant you will have the opportunity
to work with all departments within the agency, its branches, and with
many REM affiliates.
Qualifications:
The Administrative Assistant must hold a high school diploma or equivalent
with experience in secretarial work or a related area. A working knowledge
of office software packages is required. The individual should possess
good oral, written and interpersonal communication skills as well as good
organizational and time management skills.
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BILLING CLERK
Our Billing Clerk works under the supervision of the Billing Supervisor
to generate invoices for services delivered and to credit accounts when
payments are made. This job requires accuracy, attention to detail, and
the ability to problem-solve. As a billing clerk, you interface with our
professional staff and have frequent contact with a variety of insurance
carriers.
Qualifications:
We require a high school diploma (or equivalent) with a two-year degree
in accounting, general business or a related discipline, preferred. Previous
experience in accounting, general business, or office administration may
be substituted for educational requirements. Individuals must possess
effective communication skills with persons at all levels of the organization
and must possess strong time management capabilities.
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BILLING SUPERVISOR
Our Billing Supervisor works closely with the clinical staff and payroll
department to guarantee that all services are billed appropriately and
are reimbursed in a timely manner. The Billing Supervisor provides supervisory
support to the billing department staff and oversees all aspects of the
billing cycle for every payer source. Maintaining accurate records and
generating reports to successfully manage the A/R are important functions
of this job.
Qualifications:
We require a high school diploma (or equivalent) with a two-year degree
in accounting, general business or a related discipline, preferred. Previous
experience in accounting, general business, or office administration may
be substituted for educational requirements. Individual must possess
effective communication skills with persons at all levels of the organization
and must possess strong time management capabilities. The Billing Supervisor must have a work background that includes supervisory experience.
HOMEMAKER SUPERVISOR
Our Homemaker Supervisor assesses the client's home environment to develop
a service plan and schedule. The Homemaker Supervisor provides direct
supervision of the homemakers and assures that our services meet all county
and state regulations. Responsibilities include hiring, training, and
maintaining adequate staff, and consistent, respectful communication of
concerns and expectations between client and staff.
Qualifications:
The Homemaker Supervisor must have a Bachelor of Arts or Science degree
in social work, home economics or a related field, registered nurse, or
a licensed practical nurse. Extensive experience in home care may substitute
for education and nursing licensing requirements. A minimum of six month's
experience in home care is preferred. Good written and oral communication
skills, organizational talent, and the ability to prioritize job demands
are required.
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HUMAN RESOURCE COORDINATOR
The Human Resource Coordinator works in the branch office to recruit,
hire, and orient unlicensed personnel, manage employee benefits, and process
payroll. The Human Resource Coordinator is also responsible for addressing
employment issues in the branch office. The Human Resource Coordinator
works with the Service Coordiator to assure adequate staff to meet the
clients' needs.
Qualifications:
The Human Resource Coordinator must have a two-year degree in human resource
management or a related discipline with at least one year of experience
as a staff recruiter or scheduler in home health care preferred. Extensive
experience may substitute for educational requirements. Strong interpersonal
and organizational skills as well as written and oral communication proficiency
is required.
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MEDICAL RECORDS SPECIALIST
Our Medical Records Specialist works under the direction of the Director
of Nursing or Operations Manager and is responsible for the set-up and maintenance of our client
files. Working with the clinical personnel, the Medical Records Specialist
monitors client files to make sure that records are filed appropriately
and that they meet the standards established by state and federal regulations.
The Medical Records Specialist maintains adequate clinical record adequate
inventories.
Qualifications:
The Medical Records Specialist position requires a detailed individual
knowledgeable in established record maintenance procedures. A high school
diploma that includes business-related courses is required. Excellent
oral and written communication skills are essential to successful job
performance. The Medical Records Specialist must be able to stand and
bend for extended periods of time.
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OFFICE COORDINATOR
Our Office Coordinator provides support to the many departments within
the agency by assuring that all departments have the supplies and equipment
they need. Duties include ordering and maintaining office supplies, phone
system management, office security, and accounts payable. Clear and professional
communication as well as a team approach in dealing with others is important
in this position.
Qualifications:
The Office Coordinator must have a high school diploma or equivalent.
Computer experience is desired but not necessary. The Office Coordinator
must be well organized and flexible.
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PAYROLL ASSISTANT
The Payroll Assistant interfaces daily with our employees and the billing
department. The primary responsibility is to accurately process employee
timecards on time. Strong customer skills are important because the volume
of employee phone calls is considerable. The Payroll Assistant works under
the direction of the Payroll Manager.
Qualifications:
The Payroll Assistant must have a high school diploma or equivalent with
a one-year degree in accounting, general business or a related discipline
preferred. Good interpersonal communication skills, attention to detail,
and strong time management skills are required.
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RECEPTIONIST
Our receptionist is the first contact whenever people call or visit the
agency. Our receptionist greets visitors and routes all incoming phone
calls to the appropriate person in addition to processing incoming and
outgoing mail and duplicating forms.
Qualifications:
The receptionist must possess a high school diploma or equivalent. Experience
as a receptionist and computer knowledge is desired but not required.
Clear and professional communication as well as a team approach in dealing
with others is an important aspect of this position.
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SERVICE COORDINATOR
With direction from the Service Coordinator Supervisor, the Service Coordinator schedules home care services delivered by our field staff. Staffing caregivers includes frequent contact with the client, direct care staff, and Case Manager. Working with the Service Coordinator Supervisor and the Payroll Manager to ensure that adequate staff is available to fill clients' needs and accurate record maintenance is an important function.
Qualifications:
Our Service Coordinator must have a high school diploma with a two-year
degree in human resources management or a related discipline. One year
of experience as a home health services service coordinator or scheduler
(or similar experience in a related field) is required. Knowledge of software
applications including word processing and database management functions
is desired. Extensive work experience may substitute for educational requirements.
The Service Coordinator should be well organized and demonstrate proficiency
in written and oral communications.
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SERVICE COORDINATOR SUPERVISOR
The Service Coordinator Supervisor works under the direction of the Director of Nursing or Operations Manager to guide the Service Coordinators in arranging for home care services for our clients. The Service Coordinator Supervisor is responsible for training new service personnel and for serving as an information services liaison for the scheduling system.
Qualifications:
Our Service Coordinator Supervisor must have a high school diploma. A two-year degree in human resources management and experience in home health care recruiting is desirable. Knowledge of software applications and previous computer experience is helpful, but we will provide training if needed. Strong interpersonal communication and problem-solving skills are essential in successfully filling this position. There is a high volume of telephone contact that requires a supportive and pleasant telephone manner.
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